The host company is a world-renown hotel brand, located in Miami Beach, Florida. This ocean front hotel allows its guest to enjoying the sand and surf; explore Miami Beach attractions like the Miami Seaquarium, Jungle Island Recreational Park, Coconut Grove and the Port of Miami. The hotel enjoys hosting international intern program and providing opportunities for program participants to learn its signature service standards which represent the hotel brand, while improving their customer service and communication skills.
Brand Management
$13.00/ Hr.
Florida
Posted 4 years ago
Job Features
| Job Category | Business |
| Position | Quality and Brand Management Internship |
| Rate/Hour | $13.00/ Hr |
| Over Time | Available |
| Housing | Self Arrange $500 - 700/ month |
| Duration | 12 months |
| Quantity | 1 |
| Start Date | 10/01/2023 |
| Specific Requirements | For this job, there is an additional $300 program fee. The accommodation is not provided by the host company. The participant is responsible for finding their own accommodation. |
Quality and Brand Management
State
VDO
Additional Information
The selected participant will help in for develop and implement an ongoing media and community relations program to enhance the property’s sales and marketing efforts in order to target market and reinforce the company identity.
Develop and implements an ongoing, focused media and community relations program
Learn how to ensure information to the public and community is displayed correctly and effectively with the best opportunities for providing business.
Learn how to interact with outside contacts: 1) Guests – to ensure their total satisfaction 2) Regulatory agencies, law enforcement or local government authorities – regarding safety and compliance matters 3) Other contacts as needed (professional organizations, community groups, local media)
Assist in resolving all guest complaints in a prompt and professional manner and in accordance with established service recovery guidelines to ensure guest satisfaction and repeat business
Assist hotel manager in overseeing front office team functions in accordance with established procedures – ensure guests receive prompt, professional attention and are greeted upon arrival, and that the audit function and reports are completed on time. Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution
Conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and the company
Ensure consistent brand and property message is communicated in all public relations and communications efforts.
ข้อมูลและรายละเอียดต่างๆของสถานที่เข้าร่วมโครงการอาจมีการเปลี่ยนแปลงขึ้นอยู่กับองค์กรแลกเปลี่ยนและสถานที่เข้าร่วมโครงการในประเทศสหรัฐอเมริกา ซึ่งอยู่นอกเหนือควบคุมที่ทาง Interchange Thailand สามารถควบคุมได้และไม่มีส่วนได้ส่วนเสียกับการเปลี่ยนแปลงใดๆ รูปภาพบนเว็บไซต์ใช้เพื่อการโฆษณาประชาสัมพันธ์เท่านั้น